Montecito Water District Customer Advisory 1-29-18

(Montecito, California, January 29, 2018)

It is important to note that the Boil Water Notice issued on January 9, 2018 remains in effect for all District customers unless otherwise indicated on our Interactive District boundary map.

The notice, more information on water treatment, and the interactive boundary map indicating the area serviced by Montecito Water District is available on these web sites:

Montecito Water District
County of Santa Barbara

Cancellations of the Boil Water Notice have been issued for the following areas:

  1. Summerland – All properties located east of and including Ortega Ridge Road to the ocean, south of and including Hunt Drive, and west of and including Greenwell Road / Asegra Road including Freesia Drive, Caspia Lane, Marguerita Way, and the Montecito Ranch Estates. (Issued January 15, 2018)
  2. Upper Toro Canyon - All properties located on Toro Canyon Road north of East Valley Road (Hwy 192) except for 685, 693 and 695 Toro Canyon Road. (Issued January 18, 2018)
  3. North Westerly most part of the District (Sycamore Canyon Area) –West of Oak Springs Ln.; and north of Sycamore Canyon Rd. excluding Meadow Wood Ln. and 2535 Sycamore Canyon Rd. (Issued January 20, 2018)

(click on area name for cancellation notice, or refer to Interactive District boundary map for parcel boundaries)

Before the Boil Water Notice can be lifted for the remainder of the District, favorable test results must be received. We anticipate successful completion of testing within the next several days.

In the meantime, please continue to note these four items:

  1. If the water at your tap looks cloudy or dirty, or smells of high chlorine, you will need to flush your water system. We recommend that you flush the water lines on your property by turning on an outdoor faucet or opening the cold water faucet in your bathtub and running the water full force for several minutes and until the water appears clear and / or has a normal odor.
  2. Use of home treatment devices does not guarantee the water supply is safe. If your property has point-of-use water treatment systems such as reverse osmosis, water softeners, under-the-sink filtration, etc., follow manufacturer’s recommended procedures or contact your plumbing or water treatment professional if you have concerns about the impacts of super-chlorination and flushing processes. Alternatively, if you are concerned about impacts to your point-of-use system, you should consider turning off or bypassing your in-home water treatment system until the boil water notice is lifted.
  3. If you have any health concerns regarding the use of this water, you may wish to temporarily discontinue use until the boil water notice is lifted. Please consult your health provider or the Santa Barbara County Public Health Department for more information.
  4. Emergency Potable Water is being distributed at three sites from 8am to 8pm daily:
    • Summerland Post Office – 2245 Lillie Avenue
    • Montecito Fire Station #2 at Cold Spring and Sycamore Canyon Rd. (192)
    • Upper Village site relocated to: Montecito Water District office at 583 San Ysidro Road

    Emergency water distribution will continue at these locations until further notice and any changes will be indicated on the District’s web site.

Montecito Water District is committed to ensuring that an adequate quantity of clean, wholesome, and potable water is delivered to you. We recommend that you discuss the information in this advisory with members of your household to assure that all household members are well informed. We continue to extend our appreciation to the many mutual aid agencies assisting us in the restoration of the system, and all of you whose positive attitudes and generous provisions of food sustain us as we continue to work round-the-clock in service of our customers and the community.

For more information on water quality call:

Water Utility contact:
Chad Hurshman, Water Treatment & Production Superintendent
805.969.2271
State Water Resources Control Board:
Drinking Water Field Operations Branch – District Office
(805) 566-1326
Santa Barbara County Environmental Health Services:
(805)-681-4900

We continue to extend our appreciation to the many mutual aid agencies assisting us in the restoration of the system, and all of you whose positive attitudes and generous provisions of food sustain us as we continue to work round-the-clock in service of our customers and the community.

Montecito Water District's mission is to provide an adequate and reliable supply of high quality water to the residents of Montecito and Summerland, at the most reasonable cost. In carrying out this mission, the District places particular emphasis on providing outstanding customer service, conducting its operations in an environmentally sensitive manner, and working cooperatively with other agencies. For additional information visit montecitowater.com, like Montecito Water District on Facebook, and follow on twitter @MontecitoWater.