Customer Service
Smart Meters

Smart Meters

Program Update: Customer Portal Open

All District water meters have been upgraded as part of the District’s ongoing Capital Improvement Program.To make the most of new technology and the new meters, we've partnered with Watersmart, a computer program providing customers with individual access to powerful tools for helping manage their water use.
To realize the full benefit of "Smart Meters" customers will need to:

LOG IN Register online using account number and zip code.
SIGN UP FOR ALERTS Customize your water use settings and communication preferences to get notified about potential leaks.

Program features include:

SAVING Track your daily water use and find resources for efficient water use.
BILLING View current and past bills; pay online.

To ENROLL or LOGIN to WaterSmart
Click Button Below

WaterSmart Portal

Video: Watersmart Customer Portal Overview

Video Tutorials

Accessing the WaterSmart Portal View and Track Water Use Leak Detection and Resolution

Accessing the WaterSmart Portal

View and Track Water Use

Leak Detection and Resolution

Common Questions about "Smart Meters"

What is AMI?

"Smart Meters" is a more common name for "AMI" which stands for automated metering infrastructure (also called advanced metering infrastructure). This refers to a system of meters, communication networks, and software that transfers water usage information and service alerts over a secure, wireless network to a central database. This information is used to prepare water bills, analyze water usage trends, provide customers with timely water usage information, and notify customers of potential leaks.

How do I access the Customer Portal?

Will the leak alert contact information I enter in Watersmart change the contact information on my account?

Will Smart Meters interfere with other electronic devices on my property?

Can I opt out of the Smart Meter Program?